Dear Users:
Thank you for choosing DYU,in order to serve you better, after purchasing the product,please fill out and save this sales unit stamped warranty card, using together with the purchase invoice as the certificate of product after-sale service.
(Please keep the product outside box for some time,in case of the product have quality problems, need to return, you can use the original product packaging sending it back)
User name | Phone | ||
User Address | |||
Product Model | Product ID | ||
Date of Purchase | Purchase channels | ||
Purchase Address | |||
After-sale phone | +86-0755-21006832 | Website | dyucycle.com; dyuglobal.com |
Part type | Part name | “Three guarantees” time limit | “Three guarantees” fault category |
Moped body part | Frame | 36 months | Natural open welding,sealing-off,fracture and other problems |
Front fork | 36 months | Natural open welding,sealing-off,fracture and other problems | |
Handle | 12 months | Natural open welding,sealing-off,fracture and other problems | |
Standpipe | 12 months | Natural open welding,sealing-off,fracture and other problems | |
Flywheel | 6 months | Performance fault | |
Electric appliance part | Charger | 6 months | Performance fault |
Controller | 12 months | Performance fault | |
Motor | 12 months | Performance fault | |
Battery | 12 months | Battery capacity reduces greater,capacity is less than 60% of; the original factory capacity | |
Speed adjustment handle | 3 months | Speed adjustment is failure,display is bad | |
Brake handle | 3 months | No power off function | |
Assist | 3 months | No induction function | |
Vulnerable part | Plastic parts,brake rubber-block,brake line,pedal,standard part,chain,rim,spoke,tube and tire and other vulnerable parts not listed | Not in the scope of “Three guarantees” |
If not within the scope of the warranty ans can be serviced, the company offers a paid service, the final interpretation of the contents of this service owned by the company
Note: Customers will bear the shipping costs and related fees back and forth when returning to factory for repairing The warranty period counts up from the date of delivery from factory